Terms of service
OVERVIEW
Welcome to The Watch Trader, your trusted name in buying, selling, trading, and sourcing luxury watches. In this document, the terms "The Watch Trader," "we," "us," and "our" refer to The Watch Trader. We provide this website as a platform for you to learn about, interact with, and utilize our various Services. This provision is subject to your compliance with the terms, conditions, policies, and notices outlined here.
By browsing our website, purchasing from us, or engaging in our Services, you ("user") agree to abide by the following terms and conditions ("Terms of Service," "Terms"). This agreement also encompasses additional terms and conditions and policies that are referenced herein or available through hyperlinks. If you disagree with any part of these terms, you should not use our website or Services.
ACCEPTANCE OF TERMS
Kindly read these Terms of Service carefully. Your access to and use of our website confirms your acceptance of these Terms and any changes that may be made to them over time. If considered an offer, acceptance of these Terms is strictly limited to the present Terms of Service.
UPDATES AND CHANGES
The Watch Trader reserves the right to amend, update, or replace any part of these Terms of Service. Such changes will be posted on this page. It is your responsibility to revisit this page to stay informed about any changes. Continued use of the website and Services after changes are posted constitutes your acceptance of the modified Terms.
ONLINE STORE PLATFORM
Our online store is powered by Shopify Inc., which provides us with the e-commerce platform necessary for selling our products and Services to you.
SERVICES
We specialize in buying, selling, trading, and sourcing luxury watches. We also offer a consignment service, backed by our promise of precision, expertise, and value. When you opt for any of these Services, you agree to comply with any specific conditions and policies that apply to them.
5-DAY RETURN POLICY
All purchases made through The Watch Trader are subject to our 5-Day Return Policy. While we emphasize the authenticity and quality of our timepieces, we acknowledge the need for customer assurance. For a detailed understanding of our return conditions and procedure, please refer to our 'Return Policy'.
NOT AUTHORIZEDÂ RETAILER NOTICEÂ
THEWATCHTRADER.COM is a retailer of pre-owned luxury watches. THEWATCHTRADER.COM is not an authorized Rolex SA or Cartier International AG dealer nor are we an authorized retailer of any other watch or jewelry manufacturer. Datejust, Day-Date President, Presidential, Pearlmaster, Masterpiece, Submariner, Cosmograph Daytona, Explorer, Sea Dweller, GMT Master, Yacht-Master, Air King, Milgauss, and Cellini are all registered trademarks of the Rolex Corporation (Rolex USA, Rolex S.A.). Cartier, Audemars Piguet, Baume & Mercier, Bell & Ross, Bedat, Breitling, Chopard, Ebel, Franck Muller, Girard-Perregaux, Graham, Iwc, Jaeger Lecoultre, Longines, Maurice Lacroix, Omega, Piaget, Panerai, Patek Philippe, Roger Dubuis, Richard Mille, Tag Heuer, Vacheron & Constantin, Tudor, Zenith, Ulysse Nardin are all registered trademarks of their respective corporations. The manufacturer's warranty will not apply to watches sold by THEWATCHTRADER.COM and THEWATCHTRADER.COM is not an authorized dealer of any of these brands. All warranties are provided solely by THEWATCHTRADER.COM. All trademarked names, brands, and models, mentioned on this site are the sole property of their respective trademark owners. This site, including its owners, operators, and developers, is not affiliated with nor endorsed by any watch or jewelry manufacturer brand or any subsidiaries thereof, in any way.
Â
SECTION 1 - ONLINE STORE TERMS
By using this website and agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state, province, or country of residence. If you are not of age, you may only use this site under the supervision of a parent or guardian.
You may not use our luxury watches or any other products or Services for any unlawful activities or unauthorized purposes. This includes, but is not limited to, violations of intellectual property rights and other applicable laws within your jurisdiction.
Sending any malicious software, including worms, viruses, or any other destructive code, to or through our website is strictly prohibited.
Failure to comply with any of these Terms of Service will result in the immediate termination of your access to our Services.
SECTION 2 - GENERAL CONDITIONSWe reserve the right to decline Services to anyone, at our discretion, and for any reason.
Be aware that while your credit card information is always encrypted for secure transactions, other content you provide may be transferred unencrypted. This could involve transmissions across various networks or adaptions to meet the technical requirements of network devices.
You are strictly prohibited from reproducing, duplicating, copying, selling, reselling, or otherwise exploiting any part of our Service or content without our explicit written authorization.
Section headings in this agreement are for organizational convenience and have no impact on the interpretation or limitations of these Terms of Service.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATIONWe make no guarantees regarding the accuracy, completeness, or timeliness of the information presented on this website. All material is provided for general informational purposes only and should not be the sole factor for making important decisions. Using or relying on our site's content is done at your own risk.
While the site may feature historical information, understand that such data is not current and is intended only for reference. We reserve the right to alter or update the content on our site at our discretion. We are under no obligation to provide updates or revisions. You acknowledge that it is your responsibility to stay informed about any changes to the site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICESPrices for all items and services listed on our website are subject to change without prior notice. We also reserve the right to amend, suspend, or discontinue any aspect of our product and service offerings at our discretion. We accept no liability for any adjustments in pricing, or for the suspension or discontinuation of any offerings, affecting you or any third party.
SECTION 5 - PRODUCTS OR SERVICES
Certain watches or services are exclusively available through our online showroom and may be in limited quantities. Any returns or exchanges will be handled according to our "Refund Policy", assuring you that if there is an issue, The Watch Trader will work to provide an applicable solution.
While we strive for accuracy in the representation of our products, we cannot guarantee that the colors and images displayed on your computer monitor will be completely accurate.
We also reserve the right to limit sales to any individual, geographic region, or jurisdiction and to adjust these limitations on a case-by-case basis. The availability and descriptions of our watches or services can be modified at any moment without prior notification. Any offers for our products or services are void where prohibited by law.
We can't guarantee that all products, services, or information acquired through us will meet your expectations, but we are dedicated to rectifying any errors in the service provided.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATIONWe reserve the right to refuse or limit any order you place with us. Quantities may be limited per person, per household, or per order at our sole discretion. These limitations could apply to orders from the same customer account, using the same credit card, or with the same billing or shipping address. Should an order be changed or canceled, we will make every effort to notify you using the email, billing address, or phone number provided at the time the order was placed.
We also reserve the right to restrict or prohibit orders that seem to be placed by dealers, resellers, or distributors. By making a purchase, you commit to providing up-to-date, complete, and accurate account and payment information. You also agree to update this information, including your email address, credit card numbers, and expiration dates, to enable us to process your transactions and contact you when necessary.
For additional details, please consult our "Refund Policy", policy, which assures that The Watch Trader will work to provide an applicable solution should there be any issues with your purchase.
SECTION 7 - OPTIONAL TOOLSWe may offer you access to third-party tools that we don't monitor, control, or endorse. You understand that we provide these tools "as is" and "as available," without any warranties or representations of any kind. The Watch Trader will not be liable for any damages arising from your use of these third-party tools. It's your responsibility to review and accept the terms provided by these third-party providers before using their tools.
In the future, we may introduce new services or features on our website, and these will also fall under the scope of these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain elements of our Service, such as content, products, or services, may incorporate materials from third-party sources. Links on our site may lead you to third-party websites that are not affiliated with The Watch Trader. We hold no responsibility for the content, accuracy, or any other aspect of these third-party sites or materials.
The Watch Trader is not liable for any damages, harm, or disputes arising from your interactions with these third-party websites, including but not limited to the purchase or use of goods and services. For any issues related to third-party transactions, please direct your queries, complaints, or claims to the third-party in question. Make sure you thoroughly understand their terms, policies, and practices before conducting any transactions.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you choose to send us specific submissions at our request—such as contest entries—or voluntarily send us your ideas, suggestions, proposals, or other materials without our request (collectively referred to as 'comments'), you grant us the unrestricted right to use these comments in any manner we see fit. This includes the right to edit, copy, publish, distribute, and translate your comments for any purpose, in any medium. The Watch Trader is under no obligation to (1) treat your comments confidentially; (2) provide compensation for any comments; or (3) acknowledge or respond to your comments.
While we reserve the right to monitor and edit or remove any content that violates these Terms of Service or is otherwise objectionable at our sole discretion, we are not obligated to do so. By submitting comments, you agree not to infringe upon any third-party rights, including but not limited to copyright, trademark, privacy, or other personal or proprietary rights. Your comments should also not contain any material that is libelous, unlawful, or obscene, nor should they host any malware that could compromise the operation of the Service or any related website. If you provide comments, you are responsible for the accuracy and legality of those comments. The Watch Trader assumes no responsibility or liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
Your provision of personal information to The Watch Trader via our online store is managed by our Privacy Policy. To better understand how we collect, use, and protect your information, please consult our Privacy Policy: [LINK TO PRIVACY POLICY].
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
While we strive for accuracy, it's possible that our website or Services may contain typographical mistakes, inaccuracies, or omissions, particularly concerning product descriptions, pricing, promotions, offers, and availability. We reserve the right to rectify any errors and to update information at our discretion, without prior notice, even after an order has been placed.
We are not obligated to amend or clarify information in our Services or on any associated websites, including pricing information, unless mandated by law. No set update or refresh date in our Services or related websites should be interpreted to mean that all the information has been revised or updated.
SECTION 12 - PROHIBITED USES AND CONDUCT
Your use of our website and Services is conditioned on your compliance with certain conduct guidelines. In addition to other restrictions outlined in our Terms of Service, you are explicitly prohibited from:
- Engaging in any unlawful activities, or encouraging others to partake in unlawful acts.
- Violating any international, federal, or local laws, rules, and regulations.
- Infringing upon our intellectual property rights or those of others.
- Harassing, abusing, defaming, or discriminating against individuals based on factors such as gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
- Providing false or misleading information to us or other users.
- Uploading or transmitting malicious code, including viruses, that may compromise the security or functionality of our Service, related websites, or the broader Internet.
- Harvesting or tracking personal information of other users.
- Engaging in unsolicited activities like spamming, phishing, or using pretexting tactics.
- Conducting any obscene, immoral, or unethical activities.
- Attempting to compromise the security features of our Service or any associated or third-party websites.
Failure to comply with these guidelines may result in immediate termination of your access to our Services, at our sole discretion.
SECTION 13 - DISCLAIMERS AND LIMITATIONS OF LIABILITY
Your use of our Service is at your sole risk. We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free, nor do we warrant the accuracy or reliability of the results that may be obtained through the Service.
The Service and all products and services made available to you through the Service are provided on an "as is" and "as available" basis. We expressly disclaim all warranties, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost revenue, lost savings, or loss of data. This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, and even if we have been advised of the possibility of such damage. Because some jurisdictions do not permit the exclusion or limitation of incidental or consequential damages, our liability in such jurisdictions will be limited to the maximum extent permitted by law.
We are not responsible for any injury, loss, or claim that arises out of your use, or inability to use, the Service or any products obtained through the Service. This includes, but is not limited to, any errors or omissions in our content, or any loss or damage incurred as a result of using our Service or content.
Our aggregate liability, including that of our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors, arising from your use of our Service, will not exceed the greater of one hundred dollars ($100) or the amount you have paid to us for the use of the Service during the six months prior to the event giving rise to the claim.
By using our Service, you acknowledge that you have read and understood this section, and you agree to abide by its terms.
SECTION 14 - INDEMNIFICATION
By using our Service, you agree to indemnify, defend, and hold harmless The Watch Trader, as well as our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from your violation or breach of any terms in these Terms of Service or any additional documents incorporated herein by reference. This also includes, but is not limited to, your violation of any laws, regulations, or third-party rights.
Your obligation to indemnify us will survive the termination or modification of these Terms of Service and your use of the Service.
SECTION 15 - SEVERABILITY
Should any provision of these Terms of Service be found to be unlawful, void, or unenforceable for any reason, such provision will be considered severable from the remaining terms and will not affect the validity or enforceability of the remaining provisions. The unenforceable provision will be modified to the extent permitted by law to reflect as closely as possible the original intent of the parties, and if such modification is not possible, the provision will be severed from these Terms of Service. This severability provision ensures that the rest of the Terms of Service remain in effect even if one part is found to be invalid or unenforceable.
SECTION 16 - TERMINATION
Any obligations or liabilities incurred by either party prior to the termination of this agreement will continue to be in effect after termination, for any reason, ensuring that both parties are held to their responsibilities under the Terms of Service.
This agreement remains effective until it is explicitly terminated by either you or us. You have the right to terminate this agreement at any time, provided you notify us of your decision to discontinue using our Services and cease all activity on our site.
We reserve the right to terminate this agreement, at our sole discretion, if you fail to comply with any terms or provisions outlined in these Terms of Service. Termination can occur without prior notice. In the event of termination, you will continue to be liable for any outstanding obligations or amounts due up to the date of termination. We also reserve the right to deny you access to our Services, either in part or in full, effective immediately upon termination.
SECTION 17 - ENTIRE AGREEMENT
The inability or failure on our part to exercise or enforce any right or provision within these Terms of Service should not be interpreted as a waiver of those rights or provisions. Our rights under these Terms of Service will remain intact even if we do not enforce them in every instance.
These Terms of Service, along with any other policies or operating guidelines we have posted on this site concerning the Service, constitute the complete understanding and agreement between you and us. This understanding governs your use of the Service and supersedes any previous or concurrent understandings, agreements, or communications between you and us, whether they be written or oral, including but not limited to earlier versions of these Terms of Service.
In the case of any ambiguities in the interpretation of these Terms of Service, the ambiguity shall not be held against the party that drafted the agreement.
SECTION 18 - GOVERNING LAW
These Terms of Service, along with any separate agreements through which we provide you Services, shall be governed by and interpreted according to the laws of the United States. Any disputes arising out of or in relation to these Terms of Service or any separate agreements will be subject to the jurisdiction of courts located within the United States.
SECTION 19 - CHANGES TO TERMS OF SERVICE
The most current version of these Terms of Service can be reviewed at any time on this page. We reserve the right to modify, update, or replace any portion of these Terms of Service at our sole discretion. Any changes will be posted on our website. It is your responsibility to periodically review our website to stay informed about any modifications to the Terms of Service. Your ongoing use of or access to our website and Services after any updates are posted will be considered as your acceptance of the revised Terms of Service.
SECTION 20 - CONTACT INFORMATION
Our contact information is posted below:
The Watch Trader, LLC
sales@thewatchtrader.com
29 Boston Post Rd, Madison, CT 06443 UNIT A
+1 203-421-6178
Â